When you reach out to us, we get in touch quickly to book a first appointment with you. We’ll send you a link to schedule your first appointment as soon as your contact is made. We offer advice that’s convenient for you. We can schedule face to face meetings, zoom meetings or phone conversations, whatever works best for you! To build a strong relationship, we often find it’s easier when you can see us, & we can see you, so we massively encourage face to face or zoom conversations.
To give you an idea about what working with us looks like, we’ve broken it down into 5 simple steps:





SIMPLE!
We leverage technology to make the process as quick & easy as possible, & provide the expertise you need to give you peace of mind that you’re doing the right thing.
Afterall, your results are our reputation! We take that responsibility seriously.
Don’t forget! We work with professionals you can trust to make your life easier.. Tried & tested partners that we lean on to provide the Plura family with high quality support.
We don’t use panels with hundreds of people coming back & quoting like some big brokerages or Estate Agents. We refer you to professionals you can trust, who we know on a first name basis & who we’ve worked with before. We recommend our partners to support one another, and our partners make us look great, by providing a great service to the Plura family!
Partners you can trust us to recommend:
If you’d appreciate a trusted recommendation, just ask us! We’ll never recommend someone we don’t know or trust.
If you love our process & recommend us to a friend, we’ll reward you with a £50 Amazon Voucher on completion of their mortgage. Want to refer more than one friend? The vouchers will keep coming!
We’re on a mission to build a strong, close knit community… the Plura Army! If you know somebody ready to join, refer a friend today!
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Monika Germishuys30 October 2026
Dec is amazing, very knowledgeable, works efficiently, gives good advice, and responds quickly. On top of all the above, Dec is a really nice bloke; it's a pleasure to work with you!Posted on Google![]()
Daniel Germishuys29 October 2026
What a nice experience from start to finish. I would recommend Dec 100%. Thank you for all your help and advice.Posted on Google![]()
Antony Rhodes2 October 2026
As a first time buyer, this experience was absolutely on point. I was fully informed and completely supported through the whole process. I would highly recommend Plura to anyone wanting advice and help with a mortgage application. Thank you Amy and Dec for such a professional and supportive service.Posted on Google![]()
amena walker28 September 2026
10/10 experience Dec was brilliant with our first introduction call and talking through all the options and what would be best. He explained everything so clearly. Amy is a superstar! She made the process feel so easy and reassured me as a first time buyer. She was so helpful, always keeping me in the loop and just a great adviser! Would recommend to anyone and couldn’t be more grateful to have had them through the process!Posted on Google![]()
Lucy Trudgill24 September 2026
Fantastic service! Friendly, easy to chat to, great advice! Dec took all the stress away while sorting our mortgage for us! 100% would recommend and use again!
Plura is a trading name of Plura Mortgage Advice Ltd which is an Appointed Representative of PRIMIS Mortgage Network, a trading name of First Complete Ltd. First Complete Ltd is authorised and regulated by the Financial Conduct Authority. Registered Office 25-29 Sandy Way. Yeadon, Leeds, LS19 7EW. Registered in England & Wales with company number 14931418. We charge a fee for Mortgage Advice, usually £395, but this can vary depending on the service you are receiving. We’re also paid commission from the lender
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK